Knowledge Base
Everything you need to master Zentix. Guides, tutorials, and complete documentation.
The essentials for getting started with Zentix
3 articles
- What is Zentix
- Create Your Account
- Navigate the Dashboard
Create, train, and customize your agents
3 articles
- Create an Agent
- Train with FAQs
- Custom Instructions
Install your agent on your website
2 articles
- Embed on your website
- Landing Page
Capture and manage contacts automatically
2 articles
- Automatic Capture
- Export Leads
Connect WhatsApp, Telegram, Slack, and more
11 articles
- WhatsApp via Twilio — Overview
- Step 1: Create and Upgrade Your Twilio Account
- Step 2: Register Your Production Sender and WABA
- Step 3: Test First with the Twilio Sandbox
- Step 4: Configure the Twilio Webhooks
- Step 5: Connect Twilio WhatsApp in Zentix
- Step 6: Validate Real Inbound, Reply, and Status
- 24-Hour Window, Templates, Costs, and Troubleshooting
- AI Agent Capabilities
- Connect your assistant with the MCP server
- API keys for the MCP server
Protect your account and data
2 articles
- Credential Security
- Data Privacy
Manage conversations that need human intervention
3 articles
- How Escalations Work
- Resolving Escalations
- Zentix AI Agent
Automatic training from real conversations
2 articles
- How Auto-Learn Works
- Training Best Practices
Create quick payment links
2 articles
- Creating Payment Links
- Sharing Payment Links
AI intelligence on your interactions
2 articles
- AI Conversation Analysis
- Extracting Lead Insights
Verify your first conversation and contact
2 articles
- Getting Started Guide
- Connect Channels Step by Step
Connect your AI agents to Slack
3 articles
- Set Up Slack
- Per-Channel Routing
- Slack Notifications